Customer Feedback

"I wish to thank all your staff for the excellent service, you carried out to the repair of one large Fanuc Motor. As a Motor rewind company without the expensive drive systems for this modern servo drive motors it is a great relief that there is a company like yours that does such an excellent service without actually charging the earth. Your service has helped us get in the door of a customer for the first time, and hopefully stay there as they were amazed we could turn the job around in such a short time with such a quality finish and at a price, they hadn't been used to paying. Off the back of your true time service we have the promise of more motors to come. That is all down to NDC. Many thanks"

Director – Electric Rewind Company, West Midlands

February 2014

"The service provided has always been excellent. Items sent to alternative repair companies have either not worked on return to us (and have then been sent to you for a successful repair) or have not had your standard of workmanship".

Chief Maintenance Engineer - Metals Manufacturing, South West

"The service you provide is great. We only use you a couple of times a year but you treat us very well and do all you can to help".

Manufacturing Director - Packaging Industry, Shropshire

MAY 2013

"Happy with everything so far, can't think of any improvement as yet".

Maintenance Team Leader - Printing Industry, Yorkshire

MAY 2013

"I think that the service we've had from NDC has been good, and up to now I can't see where it can be done any better - but I will let you no if it changes"

Service Manager - Lift Industry, North West

MAY 2013

"I've only had one item repaired, so far. The machine works it was done quickly and at reasonable cost. What more could you want!"

Production Manager - Packaging OEM, East Anglia

MAY 2013

"Your service and support is pretty much faultless - Always willing to go the extra mile - Thank you!"

Plant Manager - LV Switchgear Manufacturer, N Wales

MAY 2013

"You're doing a great job, for me there is nothing really to improve on"

Maintenance Manager - Food Industry, Yorkshire

MAY 2013

"No improvements required from my experiences of NDC services to date"

Facilities Contract Manager, North West

MAY 2013

"I love working with NDC as always helpful, always try to turn jobs around quickly - keep up the good work"

Service Manager - Lift Industry, London

MAY 2013

"We are happy with all of your services"

Manufacturing Manager - Automotive Sector, Staffordshire

MAY 2013

"I would like to say many thanks for the service we received from yourselves at NDC. A particular thanks to your Servolab Manager, who on more than one occasion has helped us out over the phone with technical issues. Your honesty, service and willingness to help are the staple resources we look for in any supplier. I have to say we WILL be using your services again.The service you offer is superb, very professional, informative and friendly. Thanks again"

Service Manager - Cnc Machine Tool Sector, Norfolk

APRIL 2013

"Thank you for the repair of our servo motor delivered Friday morning (15th February 2013), we put it on and no problems. I have no doubt that in the foreseeable future we will be dealing with you again, because we have quite a few of these motors".

Maintenance Manager - Component Manufacturer, Northwest


"Hello, I am just thrilled the servo drive job is done properly and that we will be back in production soon - thanks to your team. I sincerely thank you all for honouring the time long creed of integrity in business. It is this alone that seperates you and your team like me and my people from the masses of short term thinkers. I wish you every success in life as you deserve it".

Plant Operations Manager, Seafood Packaging Plant, Victoria, Australia


"Thanks for a speedy turn-around when required to keep our facility running."

Facilities Manager, Diesel Engine Manufacturer

JUNE 2012

"Always been a reliable and helpful service"

Maintenance Manager, Yorkshire, Chemical Industry

JUNE 2012

We deal with your ServoLab Servo Motor facility and can only praise them for the service given. We always require an emergency repair which is always carried very quickly. I just make a call and the rest is taken care of. They always keep us up to date with the progress whether it be good news or bad and so far has always been able to help us. Long may this continue.

Engineering Manager, The Midlands, Moulded Plastics Manufacturer

JUNE 2012

Good fast response to our requirements.

Maintenance Manager, Power Generator, Yorkshire

JUNE 2012

We have only been using yourselves for less than a year, but we are already impressed with the service you provide.

Maintenance Coordinator, Food Manufacturer, North West

JUNE 2012

NDC always give good service. We are able to get advice and details from the repair work undertaken.

Engineering Manager, Food Manufacturer, North West

JUNE 2012

Overall the service has improved, we have no hesitation in using NDC for all our repairs.

Spares Coordinator, Airbridge Manufacturer

APRIL 2012

We put our AB drives through NDC and find that the repairs come back in good order and we are well informed about the status of the repairs. The collection and delivery service works well.

Engineering Manager, Diesel Engine Manufacturer

APRIL 2012

Very reliable and trustworthy service, high quality of repairs and customer always kept informed of progress. Compared to other repair services prices are also very reasonable

Technical Services Manager, Diesel Engine Manufacturer

APRIL 2012

Thanks everyone for the repair you did for me yesterday/today. Very, very pleased with the service (as always) it was much appreciated.

Packaging Manufacturer, Manchester


An excellent service that I will be using more over the next year.

Newspaper Printer Northern Ireland


First class service - as always.

Switchgear Manufacturer, Lancashire


This was the first time we have used your services, and we were very pleased with the quick turn-around and repair of a relatively old, and obsolete piece of equipment. Given the age of some of our equipment, we will hopefully be able to turn to you in the future if required. Thanks.

Aircraft Parts Manufacturer, Humberside


NDC Engineers always collect the units that need repairing on time and are very helpful and friendly.

Airside Equipment OEM & Service Company, London


An excellent alternative to the OEM.

Frozen Food Processor & Supplier, London


I am very pleased with the response from NDC, prompt services.

Packaging OEM & Service Company, Lincolnshire


NDC's telephone service for information and support is spot on.

Slate & Stone Manufacturer, Cumbria


Very good and positive response every time we have had to call on your services, always try your best to help. Chemicals Manufacturer, Manchester


I think that you give an excellent service overall.

Scientific Research Authority, Oxfordshire


Very good, I have no problems with the service - in fact I am very pleased with it.

Plastics Packaging Manufacturer, East Midlands


Please pass on my regards to the team at NDC - we have been very pleased with all aspects of your service.

OEM Fabrication Plant, The North East

APRIL 2011

Extremely satisfied with service, response, feedback, turnaround time & price. For the varied type of repair we put in front of NDC, they rise to the challenge and deliver everytime.

Switchgear OEM, Manchester

December 2010

Often our issues are stopping production, and so a quick response is essential. Communication regarding resolution of issues is excellent, and delivery of repaired parts on time as promised is the norm. The service I get fits what I require

Pharmaceuticals OEM, Cheshire

December 2010

Good response times on quotes, helpful customer service, quality repairs and value for money on servomotors, drives etc

CNC Service Company,

December 2010

Re Servomotor support: Quick responses and attention to detail. No trying to baffle the client with technical talk. Willingness to call back, always prompt attention. A Siemens partner.

Motor Rewinder, Glasgow

December 2010

Fast response re collection/ return of faulty servomotors. Competitive prices, excellent turnaround.

Food Packaging OEM Staffordshire

December 2010

Solid response to initial servomotor enquiry - swift action/delivery following order placement

Motor Rewinder, East Anglia

December 2010

Quality services at competitive prices, approachable staff.

Food Processing OEM, the Midlands

December 2010

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